We are committed to delivering your carefully curated accessories with the utmost care and efficiency. Every order is processed through a meticulous quality check before being securely packaged to ensure your items arrive in pristine condition. Our logistics network is optimized for reliability, whether you're investing in everyday essentials or premium statement pieces. From the moment your order is confirmed, our team works diligently to prepare it for shipment within the specified timeframe.
Orders are typically processed within 1-2 business days after payment confirmation, excluding weekends and public holidays. Delivery times vary based on your location and selected shipping method. While most shipments arrive within the estimated window, occasional delays due to carrier logistics or unforeseen circumstances may occur. We recommend placing orders ahead of special occasions to account for potential transit variations.
We offer transparent shipping options tailored to your order value:
Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Shipping (10-15 Business Days): Applies automatically to orders of $60+
All charges are calculated at checkout based on your cart subtotal before taxes. Seasonal promotions may occasionally alter these terms, which will be clearly displayed during checkout.
We currently ship to most countries across North America, Europe, and select Asian territories. Some remote locations or areas with customs restrictions may be excluded from delivery. During checkout, our system will automatically verify your address eligibility. For inquiries about specific destinations not listed, please contact our support team at [email protected] prior to placing your order.
Once your order ships, you'll receive a confirmation email containing your tracking number and carrier information. This allows you to monitor your package's journey through our partners' online tracking systems. For consolidated shipments with multiple items, some tracking details may update sequentially. If you haven't received tracking information within 3 business days of your order confirmation, please check your spam folder or contact us for assistance.
While we strive for seamless deliveries, occasional shipping exceptions may arise. If your package exceeds the estimated delivery window by more than 5 business days, please first check the tracking information for updates. For unresolved cases, contact our customer service at [email protected] with your order number and shipping details. We'll promptly investigate with the carrier and keep you informed throughout the resolution process, including replacement or refund options when applicable.
International shipments may be subject to customs clearance procedures and associated fees determined by your local authorities. These charges are the responsibility of the recipient and are not included in our pricing. We declare all packages at their full value as required by international trade regulations. For accurate estimates of potential duties, we recommend consulting your country's customs website prior to ordering. Please note that customs processing times may extend the overall delivery period beyond our stated shipping timeframe.
